Student Support Archives

If I have questions on content material how do I get support?

Please continue to email askaninstructor@hondros.com for questions on content material. For all other questions, don't hesitate to get in touch with our helpful Student Services Associates at 1-888-HONDROS.

How do I schedule my state exam?

PSI administers the Ohio insurance licensing exams. Visit https://home.psiexams.com/#/home?bc=ohin to schedule your state exam.

Why do I only have 1 time to take the CompuCram pre-assessment?

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You can take the CompuCram practice tests, vocabulary reviews, and simulated exams as many times as you’d like. The initial Pre-Assessment test can only be taken once. This is for your benefit, as it gives the program a baseline of your knowledge and allows the program to evolve as your knowledge gr...

How do I schedule my fingerprints?

For our Columbus, Cleveland and Dayton locations, FastFingerprint services are available Monday – Friday from 9:00am-12:00pm and 1:00pm-4:00pm, and at the Toledo location FastFingerprint services are available Monday-Thursday from 9:00am-1:00pm and 2:00pm-4:00pm and Fridays 9:00am-1:00pm. Appointmen...

How can I reschedule my class(es)?

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Once you are registered, you will be given a student account at Hondros.com that will allow you to make any changes to your schedule that you need to. Your login name should be the email that you provided upon registration and your password is automatically default to ‘welcome’ (this can be changed...

What is your refund policy?

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Refund Policies* The following is the Hondros College refund policy and is applicable to each classroom or online course. No refund will be issued after 30 days of purchase. a. A student who starts class and withdraws during the first calendar week (10%) of the academic term shal...